Why use WorkScript?
WorkScript combines two powerful management methodologies:
- Knowledge Management, which uses technology to deliver content to people in the context of their need.
- Business Process Management, which uses the process context combine people’s skill with technology to deliver an outcome.
WorkScript recognises that all of these elements: people, technology, content and process are interrelated and that the key to the relationship is process, since the key objective is to produce an outcome of value. WorkScript uses the process to define what technology and content should be delivered to whom to achieve each step in the process.
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WorkScript is the most effective knowledge and process management platform available:
- The process maps and knowledge base are used in REAL time, everyday, so they are continually being tested for validity and accuracy.
- Since the Knowledge components are links to the original document they are always up-to-date– there is only one version of the truth!
- The platform insulates the company against the loss of knowledge, process and know-how.
- The wizards minimise the need for off-the-job staff training.
- And because the Knowledge is at the workstation rather than in people’s heads, anyone can do the job like the expert.
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